Privacy Policy

This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information. It has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our applications.

What personal information do we collect from the people that install our apps?

We don't collect any personal data in general but at times for a better experience or make certain services available to specific users, while using our applications, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.

Device information. We collect information from or about the phone or other device where the App is installed. This includes, for example, information about the operating system, hardware version, device identifiers, and IP address.

Third party ad providers we use (currently we only use Google AdMob) may personalize your ads based on if you have optin to GDPR or not.

When do we collect information?

We collect information from you when you are installing our app for the very first time or creating a user profile (Ace Vitals Tracker currently do not need any user profile creation on our servers hence no profile information is asked) on app if required to use the services, you may be asked to if you wanna take part in GDPR and user experience program, if enabled you allow us to collect all the information mentioned above.

When you give us a feedback of our services using your email

When you give us feedback using google form you may provide us your personally identifiable information optionally, in case you wish to get contacted based on your feedback.

The app does use third party services (except google form and google firebase) that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app

• Google Play Services
• Google Firebase Services
• Google Forms

How do we use your information?

We may use the information we collect from you when you install our app, make a purchase, get in touch with us, or use certain other site features in the following ways:

• To allow us to better service you in responding to your customer service requests.
• To follow up with them after correspondence (live chat, email or phone inquiries)
• To allow us to upgrade app for different phones and devices its being used on and provide fixes for any device specific errors an issues.

How do we protect your information?

Ace Vitals Tracker app is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site or app as safe as possible.

We use regular Malware Scanning.

We do not use an SSL certificate

- We do not need an SSL because:

We don't process transactions on our site.

Do we use 'cookies'?

We do not use cookies for tracking purposes

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some features might get disabled. that make your app/site experience more efficient and/or may not function properly.

However, you will still be able to use the application.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the application we may collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. We will never ever do it in future unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

 

California Online Privacy Protection Act

 

According to CalOPPA, we agree to the following:

 

How does our site/app handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

 

Does our site allow third-party behavioral tracking?

It's also important to note that we do not allow third-party behavioral tracking

 

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under the age of 13 years old.

 

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email • Within 7 business days We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

 

CAN SPAM Act

We may collect your email (currently we do not collect it anywhere as a mandatory info) address in order to:

• Send information,
• respond to inquiries, and/or
• other requests or questions

To be in accordance with CANSPAM, we agree to the following:

• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.

Security

 

If at any time you would like to unsubscribe from receiving future emails, you can email us at:

Follow the instructions at the bottom of each email. and we will promptly remove you from ALL correspondence.

 

Contacting Us